Privacy Policy
1. Who we are
PanelTime™ is operated as a sole proprietorship from sunny Southern California, located at 185 West F Street, Suite 100-D, San Diego, CA 92101. You can reach us at paneltimeai@gmail.com.
2. What information we collect
We collect the following information when you use PanelTime™:
- Email address — collected when you request a free conversion or subscribe. Used to manage your account, enforce the free-trial limit, and send occasional product updates (with your consent).
- IP address — collected at the time of conversion to enforce rate limits and deter abuse.
- Conversion metadata — we log the date, time, and filename of each conversion associated with your email for usage tracking and billing verification.
- Contact information you enter (Handlebill™) — names, relationships, phone numbers, and email addresses of people you add to a case for court-date reminders, along with a record of your consent confirmation. See Section 6.
- Payment information — handled entirely by PayPal. We never see or store your credit card number.
3. Data storage
PanelTime™ may retain uploaded documents and time entry data to operate and improve the service. For Handlebill subscribers, your time entries, cases, and billing records are stored in your account so you can access and export them at any time.
4. How we use your information
- To provide the timesheet conversion service
- To enforce the free-trial limit (3 conversions per email)
- To manage your subscription via PayPal
- To send occasional product updates and announcements
- To prevent abuse via IP rate limiting
5. Marketing emails and CAN-SPAM compliance
If you provided your email for a free conversion, you consented to receive occasional product updates from PanelTime™. Every marketing email we send will include:
- A clear identification that it is from PanelTime™
- Our physical mailing address: 185 West F Street, Suite 100-D, San Diego, CA 92101
- A working unsubscribe link
We will honor all unsubscribe requests promptly. We do not sell or share your email address with third parties for marketing purposes.
6. Contacts and text-message reminders
Handlebill™ lets attorneys and service providers ("account holders") add contacts to a case and send them text-message reminders about court dates. For each contact the account holder adds, we store the name, relationship, phone number, optional email address, the reminder timing chosen, and a record of when the account holder confirmed that the person agreed to receive texts.
- The account holder decides who is texted. We process contact information on the account holder's behalf and instructions. The account holder, not PanelTime™, is solely responsible for obtaining and keeping each person's permission to receive text messages and for the accuracy of the numbers entered. We do not contact recipients to obtain or verify that permission.
- Opting out. Every reminder includes "Reply STOP to opt out." Our messaging provider stops sending to a number that replies STOP. Recipients can also ask the attorney or service provider who sent the reminder, or email us, to remove their number.
- No sale or marketing. We do not sell phone numbers or use them for marketing, and we do not share them with third parties except the messaging service provider that delivers the texts. Message and data rates may apply.
- Reminders are not guaranteed. Texts may be delayed or not delivered, and we are not responsible for missed court dates. See Section 9 of the Terms of Service.
7. Third-party services
We use trusted third-party service providers to operate PanelTime™, including payment processing, cloud hosting, text-message delivery, and AI-powered text extraction. These providers may process your data in accordance with their own privacy policies. We do not sell your data to any third party.
8. Data retention
We retain your email address and conversion logs for as long as your account is active or as needed to provide the service. You may request deletion of your data at any time by emailing paneltimeai@gmail.com.
9. Security
All data is transmitted over HTTPS. Your API key and payment credentials are stored as encrypted environment variables and are never exposed to the browser or to third parties.
10. Handlebill™ analytics — no financial advice
Handlebill™ includes practice analytics features that display fee totals, hours, expenses, and year-end summaries. These figures are generated from your own time entries and published CJA statutory rates.
11. Children
PanelTime™ is intended for use by licensed attorneys and legal professionals. We do not knowingly collect information from anyone under 18.
12. Changes to this policy
We may update this policy from time to time. Material changes will be communicated via email to active subscribers. Continued use of the service after changes constitutes acceptance.
13. Contact
Questions about this policy? Email us at paneltimeai@gmail.com or write to:
PanelTime™ · 185 West F Street, Suite 100-D, San Diego, CA 92101